Privacy Policy
Privacy Policy
Introductory Provisions
These Privacy Policy (hereinafter referred to as the “Privacy Policy”) inform customers and users (hereinafter referred to as “you” or “customer”) about the way in which [Company Name] (hereinafter referred to as “we” or “operator”) collects, processes and protects your personal
data in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR).
Your privacy is important to us, and therefore we are committed to protecting your personal data and dealing with it in accordance with the law.
Who we are
The operator of this e-shop is:
SJO Lab s.r.o.
Registered office: Heřmanova 597/61, Holešovice Prague 7
IČO: 08301972
Registered in the Commercial Register kept by the Municipal Court in Prague III. What personal data do we collect
When you use our services, we collect the following personal data:
Identification data (e.g. name, surname)
Contact data (e.g. email address, phone number)
Delivery address
Payment and order information
IP addresses and other technical data when you visit our website (e.g. cookies)
If you choose to create an account, we may collect additional data necessary to manage your account.
How we collect your personal data
We collect your personal data primarily in the following ways:
When registering on our website
When placing an order or communicating about products
When using our website (automatically using cookies or other similar technologies) How we use your personal data
We use your personal data for the following purposes:
To process and process your orders
To communicate about your order (order confirmation, delivery, complaint handling) To send marketing materials if you have given us your consent (e.g. newsletters) To improve our services and user experience
To protect our rights and legal claims
How we protect your personal data
We protect your personal data using appropriate technical and organizational measures to prevent unauthorized access, loss, damage or misuse.
When transmitting sensitive data (e.g. payment data), we use encryption to ensure its security. VII. How long do we keep your personal data
We only keep your personal data for as long as is necessary to fulfill the purposes for which it was collected (e.g. to process an order or for marketing purposes).
After this period, your personal data will be securely deleted or anonymized. VIII. Your rights in relation to personal data
You have the right to:
Access to your personal data
Correction of incorrect or incomplete data
Erase of personal data (right to be forgotten)
Correction or restriction of data processing
Data portability (if technically possible)
Refusal of consent to data processing for marketing purposes
Withdrawal of consent to data processing (if processing is based on consent)
If you have any questions regarding the processing of your personal data or want to exercise your rights, please contact us at the email address or by post at our address.
Transfer of personal data to third parties
Your personal data will not be transferred to third parties without your consent, except in cases where this is necessary for the execution of the order (e.g. carriers, payment service providers).
Transfer of personal data to third parties is carried out in accordance with applicable legal regulations.
Cookies and other similar technologies
We use cookies and similar technologies on our website to help us analyze website traffic, provide personalized services and improve the user experience.
You can manage the use of cookies through your browser settings. However, if you disable cookies, some of the functions of our website may be affected.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will inform you of any changes on our website.
The changed Privacy Policy will be effective from the moment it is published on our website. XII. Contact Information
If you have any questions about this Policy or the processing of your personal data, you can contact us at the email address or by post at SJO Lab.s.r.o., Heřmanova 597/61, Holešovice Prague 7.